Zapier and Lodgestory
Connect Lodgestory to 5,000+ apps without code. Automate workflows between your CRM, helpdesk, e-commerce, and communication tools.
Connect Lodgestory to 5,000+ apps with no-code automation
The most guest-obsessed brands trust Lodgestory to power 50M+ conversations a year
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Zapier is a no-code automation platform connecting 5,000+ apps. Lodgestory's Zapier integration lets you trigger WhatsApp messages from any app, create Lodgestory tickets from external events, and sync conversation data — all without writing code.
Lodgestory provides Zapier triggers and actions. Triggers fire when events happen in Lodgestory (new message, ticket created, CSAT received). Actions let other apps send messages, create tickets, or update contacts in Lodgestory via Zapier.
- 01Connect on Zapier. Search for 'Lodgestory' on Zapier. Click 'Connect' and authenticate with your Lodgestory API key.
- 02Choose a Trigger. Select a Lodgestory trigger (e.g., 'New Conversation') or a trigger from another app.
- 03Configure Action. Set up the Lodgestory action (e.g., 'Send WhatsApp Message') with dynamic fields from the trigger.
- 04Test the Zap. Run a test to verify data flows correctly between apps. Check that messages, tickets, or contacts are created.
- 05Turn On. Activate the Zap. Monitor the task history for successful runs and troubleshoot any errors.
Triggers
Fire Zapier workflows when events happen in Lodgestory — new conversation, ticket status change, CSAT score received, SLA breach.
Triggers
Fire Zapier workflows when events happen in Lodgestory — new conversation, ticket status change, CSAT score received, SLA breach.
Actions
Send WhatsApp messages, create tickets, update contacts, and add tags in Lodgestory from any Zapier-connected app.
Actions
Send WhatsApp messages, create tickets, update contacts, and add tags in Lodgestory from any Zapier-connected app.
Multi-Step Zaps
Build complex workflows — e.g., when a Typeform is submitted, create a Lodgestory ticket and send a WhatsApp confirmation.
Multi-Step Zaps
Build complex workflows — e.g., when a Typeform is submitted, create a Lodgestory ticket and send a WhatsApp confirmation.
Filters & Formatters
Use Zapier's built-in filters and formatters to transform data before it reaches Lodgestory.
Filters & Formatters
Use Zapier's built-in filters and formatters to transform data before it reaches Lodgestory.
In practice
How teams use Zapier with Lodgestory
Form-to-WhatsApp
When a customer fills out a Typeform or Google Form, automatically send a WhatsApp confirmation and create a Lodgestory ticket.
CRM-to-Message
When a deal stage changes in your CRM, send a WhatsApp update to the customer via Lodgestory.
E-Commerce Alerts
When a Shopify order ships, trigger a WhatsApp shipping notification via Lodgestory with tracking details.
Ready to connect Zapier?
Connect it in Settings today, or ask us to set it up with you during onboarding.
Questions, answered
What teams ask before connecting Zapier.
Available triggers include: New Conversation, Ticket Created, Ticket Status Changed, CSAT Score Received, SLA Breach, and New Contact.
Yes. The 'Send WhatsApp Message' action lets you send template messages via Lodgestory's WhatsApp Business API from any Zapier-connected app.
The Lodgestory Zapier integration is available on Growth and Enterprise plans. Zapier's own pricing applies based on the number of tasks and Zaps.
Yes. Zapier supports multi-step Zaps with filters, formatters, and branching logic. You can create complex workflows involving multiple apps.
Lodgestory does not limit Zapier tasks. Your Zapier plan determines the number of tasks per month.