Changelog
What's
new
Stay up to date with the latest updates, features, and improvements.
2.8.0
February 5, 2026AI Agent custom tools - connect any API as a tool
Advanced bot builder conditions with regex support
50% faster message delivery for WhatsApp
Fixed conversation merge duplicating messages
2.7.0
January 22, 2026Voice and IVR channel now available
CSAT surveys with branching logic
Redesigned analytics dashboard
Added IP allowlisting for enterprise
2.6.0
January 8, 2026Broadcast A/B testing
HubSpot CRM integration
Faster inbox loading (3x improvement)
Fixed SLA calculation for weekend hours
2.5.0
December 18, 2025AI Agents with knowledge bank
Instagram DM channel support
New mobile app with push notifications
SOC2 Type II certification achieved
2.4.0
December 1, 2025Ticketing system with custom pipelines
Salesforce bi-directional sync
Bot builder now supports 20+ node types
Fixed webhook retry logic
2.3.0
November 15, 2025Team round-robin assignment
Custom report builder
Improved search with filters
Fixed email threading for long conversations