The questions teams ask before and after they start with Lodgestory, answered plainly. Not here? Write to [email protected].
Sign up directly on our website. Once registered, you receive onboarding support and a step-by-step guide to help you get started.
Yes. Lodgestory is designed to be used without coding or technical expertise, and our support team is always there to help.
Yes. Lodgestory is built for businesses of every size, from solo operators to large enterprises, with pricing plans to match.
Yes. Lodgestory lets you manage multiple properties, teams or business units from a single workspace.
Alongside WhatsApp, Lodgestory connects Facebook and Instagram, and integrates with platforms such as Shopify, HubSpot, Zoho, Google Sheets and more.
Lodgestory integrates with a wide range of internal and external tools. For the full list, write to [email protected].
Yes. You can automate workflows, set up triggers and manage customer conversations with the built-in automation tools.
Yes. You can add more agents to your current plan at a nominal cost, or upgrade to a higher plan for additional features and users.
Yes. We offer a seven-day money-back guarantee on all new subscriptions, no questions asked.
Email, chat and phone support, plus a knowledge base, video tutorials and dedicated onboarding assistance on premium plans.
Yes. We implement enterprise-grade security protocols and follow industry best practices to keep your data protected at all times.
Yes. We retain account data for up to 90 days after deactivation to support reactivation requests. You can request permanent deletion at any time by emailing [email protected].
A product specialist answers within one business day, or walks you through the platform on your own channels.