Glossary

What is Green Tick Verification?

The official verification badge for WhatsApp Business accounts.

Definition

Green tick verification is the official business verification badge displayed next to a company's name in WhatsApp. It confirms that the account belongs to a legitimate, verified business entity.

How it works

To obtain the green tick, businesses must have a verified Facebook Business Manager account, an active WhatsApp Business API account, and meet Meta's eligibility criteria (notable brand with sufficient search presence). The process typically takes 2–4 weeks after application.

In Lodgestory

Lodgestory assists customers with the green tick verification process as part of WhatsApp Business API onboarding.

Ready to put green tick verification to work?

Connect a channel and see it run on your own conversations today.