Glossary

What is SIP Trunking?

A service that connects a business phone system to the PSTN via the internet.

Definition

SIP trunking is a service that provides voice connectivity between a business's PBX or communication platform and the public telephone network (PSTN) over an internet connection, replacing traditional phone lines.

How it works

SIP trunking reduces telephony costs by eliminating physical phone lines and enabling pay-per-use pricing. It supports dynamic channel allocation, disaster recovery routing, and geographic number portability. Businesses can scale channels up or down instantly.

In Lodgestory

Lodgestory supports SIP trunking through integration with Tata Tele, enabling businesses to connect their existing phone infrastructure with the omnichannel platform.

Ready to put sip trunking to work?

Connect a channel and see it run on your own conversations today.