Messages
Send Message
Text, media, buttons
Template
Pre-approved templates
Media
Images, videos, files
List/Buttons
Interactive elements
Logic
Condition
If/else branching
Delay
Wait before next step
Wait Reply
Pause for user input
Set Variable
Store data
Actions
API Call
External HTTP requests
Webhook
Trigger external systems
Agent Transfer
Hand off to human
CRM Update
Update contact data
Advanced
AI Response
GPT-powered replies
Voice Call
Trigger outbound call
Function
Custom JavaScript
Sub-flow
Reusable flow modules